Your satisfaction is fully guaranteed. Please allow approximately 30 days for delivery of out-of-stock items. We do have expedited RUSH service available for most items. There is an additional charge for the expedited shipping service. Please email us for details. We accept PayPal, VISA, Master Card, American Express, Discover Card, checks, and money orders. If paying by check or money order, please make payable to: Jeannie Nitro. Sorry, we do not accept personal checks on foreign orders. Returns received within 10 days of receipt of goods, in unused and unworn condition, will be issued a full credit (excluding all shipping) to the credit card, or exchanged. Returns received within 11-30 days of receipt of goods, in unused and unworn condition will either be exchanged or a store credit will be issued to be used at www.jeannienitroclothing.com only. No returns on custom sized items.All Voluptuous Vamp sizing is considered custom sizing. All shipping costs are assumed by customer. Please email us for a Return Authorization Number. Any return sent back without a RA Number will be refused. We can be reached by email or at (602) 774-2071 from 10 am to 3 pm PMT Monday through Friday. Prices are subject to change at any time.